Legal
Terms & Conditions
The terms that apply to your use of this website. Nothing here affects your statutory rights.
The terms that apply to your use of this website. Nothing here affects your statutory rights.
This website is operated by Carvels Lettings Ltd, registered in England, company number 08662646, registered office 10 Hewitt Close, Poringland, Norwich, NR14 7FE. By using the site you agree to these terms. Last updated 20 July 2026.
The site provides information about our lettings and property management services and about properties available to rent through us. It is intended for use by people in the United Kingdom. Nothing on the site constitutes an offer capable of acceptance; a tenancy is created only by a signed tenancy agreement.
Property particulars, including descriptions, photographs, rents, availability, floor areas, broadband estimates and travel information, are provided in good faith as a general guide and do not form part of any contract. Details can change or contain errors, and availability changes constantly. Please verify anything that matters to you by viewing the property and asking us before you commit. Where rent is shown, it excludes bills unless stated otherwise, and applicants may be subject to referencing.
You may browse the site and use its features, such as saving favourites and registering for alerts, for your own personal purposes. You agree not to misuse the site, including attempting to gain unauthorised access, scraping content in bulk, submitting false or misleading information through our forms, or using the site in any way that breaks the law or interferes with its operation for others.
The content of this site, including text, branding, photography and design, belongs to Carvels Lettings Ltd or its licensors. You may not reproduce it for commercial purposes without our written permission. Property photographs are licensed for the marketing of the relevant property.
Pages on this site embed services from third parties, such as Google Maps and video players, and may link to external websites, including property portals and our regulatory bodies. We are not responsible for the content or privacy practices of third-party sites. Use of embedded services is subject to those providers’ own terms.
We take care to keep the site accurate and available, but it is provided on an “as is” basis and we do not guarantee that it will be uninterrupted or error free. To the fullest extent permitted by law, we accept no liability for loss arising from reliance on site content or from unavailability of the site. Nothing in these terms excludes or limits our liability for death or personal injury caused by negligence, for fraud, or for any other liability that cannot lawfully be excluded.
Personal information submitted through the site is handled in accordance with our Privacy Policy.
We are members of the Propertymark Client Money Protection scheme and the Property Redress Scheme. If something goes wrong, our complaints procedure explains how to raise it and how to escalate if you remain unhappy.
We may update these terms from time to time, with the current version always published on this page. If any part of these terms is found unenforceable, the rest continue to apply. These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction over any dispute arising from them.